Privacy Policy

Information we may collect

We may collect personal information when you make a reservation, submit an enquiry, request information about an occasion, or otherwise communicate with The Amber Token. The information collected will depend on what you choose to provide and what is reasonably needed to understand or respond to your request.

Examples of personal information you may provide include:

your name and contact details;
reservation preferences, including requested dining times or other arrangements you choose to describe;
group, occasion or private-evening details relevant to an enquiry; and
information you voluntarily include in a message, request or other communication.

These examples are not intended to be exhaustive. Please avoid sending information that is not necessary for us to consider your request.

Website and technical information

When you visit The Amber Token website, limited technical information may be generated through your use of the site where applicable. This is distinct from information you actively provide in a reservation or enquiry, and may assist us to operate, maintain and improve the website.

Depending on how the website is used, examples may include:

device or browser information;
pages viewed or links used; and
general information about website use.

For information that specifically concerns cookies, please read our Cookie Policy.

How information may be used

Responding to hospitality requests

We may use personal information to respond to reservations, enquiries and requested hospitality arrangements. This can include arranging dining, considering a private-evening request, discussing hosted poker sessions or poker-table requirements, and communicating about a face-to-face card-room occasion. References to poker and card-room activities in this policy concern in-person experiences held at the restaurant, including its offline poker evening format.

To understand and respond to a dining or restaurant reservation request.
To discuss group occasions, private evenings or other requested arrangements.
To consider enquiries about hosted poker sessions, poker tables and face-to-face card evenings.
To communicate about the practical details of an in-person restaurant occasion.

Operating and improving our services

Information may also be used where reasonably necessary for service administration, record keeping, website maintenance and improving the way the restaurant and website operate. We may use information to protect our services and address issues that arise in connection with a request or communication. We may also use or handle information where this is required to meet applicable legal obligations.

supporting the administration of restaurant and website activities;
maintaining appropriate records connected with requests or communications; and
meeting legal or regulatory requirements where applicable.

Disclosure and service support

Personal information may be disclosed where reasonably necessary to provide requested restaurant services, operate the website, meet legal requirements, or protect rights, property and safety. Any disclosure will depend on the circumstances and the information involved. We may disclose information to general categories of recipients where this is appropriate for the relevant purpose.

Security and retention

Security

We may take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. The steps that are appropriate may vary according to the nature of the information and how it is handled. However, no method of transmission over the internet or method of storage can be guaranteed completely secure, and visitors should keep this residual risk in mind when communicating online.

Retention

Personal information may be retained for as long as reasonably needed for the purposes described in this policy, to meet record-keeping obligations, or to resolve matters connected with an enquiry, reservation or other communication. When information is no longer reasonably needed, it may be handled in accordance with applicable requirements and the circumstances in which it was collected.

Your privacy rights and concerns

Access and correction requests

You may request access to personal information held about you, or ask for information to be corrected, subject to applicable law and reasonable verification requirements. To help us consider a request, please clearly identify the information you are seeking or the correction you believe is needed.

Describe the reservation, enquiry or communication to which your request relates where relevant.
Provide enough detail for us to identify the information or correction sought.

Privacy concerns and complaints

If you have a privacy concern or complaint, you may raise it through the privacy contact route below. The Amber Token will consider the matter and respond in accordance with applicable requirements. Please include a clear description of the concern and any relevant context so it can be considered appropriately.

Privacy contact route
[insert privacy contact route]

Changes to this policy

This policy may be reviewed or updated from time to time. The current version will be made available through The Amber Token website, and the visible last-updated notice near the beginning of this policy will be updated when a revised version is published.